Are you ready to dive into the world of external calls in Microsoft Teams? Making external calls can seem like a daunting task, but fear not— we’ve got you covered. In this fun and exciting article, we’ll walk you through everything you need to know to make external calls in Teams. Get ready to level up your communication game and bring a new level of excitement to your daily work routine.

First things first, let’s talk about why external calls are so important. In today’s interconnected world, the ability to communicate with people outside of your organization is essential. Whether you’re connecting with clients, partners, or suppliers, being able to make external calls is a game-changer. And with Microsoft Teams, it’s easier than ever to make those calls seamlessly and efficiently.

So, how do you get started? It’s simple, really. First, make sure you have a Microsoft 365 Business Voice or Enterprise Voice license. This will give you the ability to make calls to external numbers right from within Teams. Once you’ve got the right license, all you need is a phone number and you’re ready to start dialing.

Now, let’s talk about the different ways you can make external calls in Teams. One option is to use the built-in dial pad. Just click on the “Calls” tab in Teams, then select the dial pad icon. From there, you can enter the phone number you want to call and hit the green call button. It’s as easy as that! And if you need to save a number for later, you can even add it to your speed dial list for quick access.

Another option is to make calls directly from your chat window. Simply open a chat with the person you want to call, then click on the phone icon at the top of the window. This will bring up the dial pad, where you can enter the number and make your call. You can even switch seamlessly between chat and calls, so you can keep the conversation going without missing a beat.

But wait, there’s more! Did you know that you can also make external calls from your mobile device using the Teams app? That’s right—whether you’re in the office, at home, or on the go, you can make calls from anywhere with just a few taps on your phone. It’s the ultimate in flexibility and convenience, and it’s sure to take your communication game to the next level.

Now that you know how to make external calls in Teams, let’s talk about some tips and tricks to make the experience even more fun and exciting. For starters, why not personalize your outgoing caller ID? With Teams, you have the ability to choose which phone number appears when you make a call, so you can make sure your clients see the right number every time. It’s a small detail, but it can make a big difference in how people perceive your professionalism.

And don’t forget about all the other cool features that Teams offers for external calls. From call recording to voicemail to call queues, there’s a whole world of possibilities waiting for you to explore. And with the power of Microsoft 365 behind it all, you can trust that your calls will be secure, reliable, and crystal-clear every time.

In conclusion, making external calls in Teams is a breeze. With the right license, a phone number, and a few simple clicks, you can connect with anyone, anywhere, anytime. And with the added convenience of mobile calling and a wealth of exciting features, there’s never been a better time to embrace the power of Teams for your external communication needs. So go ahead, dive in, and start making those calls. Your exciting new communication journey awaits!